Acceptable Use Policy for Surfcoast Connect

1. Purpose

This Acceptable Use Policy is intended to ensure that Surfcoast Connect remains a secure, transparent, and trusted directory for Surfcoast businesses and users. By using this Website, users agree to abide by this policy and all applicable Australian laws.

2. User Responsibilities

Users agree to:

• General Use: Access and use the Website for lawful purposes only. Users may not engage in any actions that are deceptive, fraudulent, or intended to harm the integrity of Surfcoast Connect.
• Claimed and Paid Listings: Businesses that claim or enhance their listings agree to provide accurate, truthful, and up-to-date information. Enhanced content, including paid listings, must align with Surfcoast Connect’s guidelines and comply with Australian Consumer Law, which prohibits false or misleading representations.
• Advertising Content: Advertisers agree to adhere to Surfcoast Connect’s advertising guidelines and all applicable advertising laws, including Australian Competition and Consumer Commission (ACCC) guidelines. Misleading, inappropriate, or offensive advertising is prohibited and may be removed at Surfcoast Connect’s discretion.

3. Business Listings and Changes

Only Surfcoast Connect is authorized to upload, edit, or modify business listings. Businesses may request updates to their listing, and Surfcoast Connect will review and make changes as appropriate. Verification may be required to confirm the legitimacy of requests to update, claim, or remove listings.

4. Prohibited Activities

The following activities are strictly prohibited on Surfcoast Connect:

• Posting False or Misleading Information: Users may not post or request the posting of inaccurate or deceptive information in listings, comments, or advertisements.
• Compromising Website Security: Attempting to bypass, breach, or interfere with Surfcoast Connect’s security measures is strictly prohibited and may result in reporting to relevant authorities.
• Unsolicited Advertising and Spam: Using the Website to distribute unsolicited advertisements, spam, or engage in any unauthorized commercial activities is prohibited.
• Intellectual Property Violations: Users may not upload or request content that infringes upon third-party intellectual property rights, including logos, images, or proprietary content without permission.

5. Intellectual Property Rights

Surfcoast Connect respects intellectual property rights and requires all users and advertisers to do the same. Unauthorized use of another person’s intellectual property, including images, logos, and text, is prohibited. If intellectual property violations are discovered, Surfcoast Connect reserves the right to remove the content and may suspend or terminate the user’s access to the Website.

6. Liability and Indemnity

Users agree to indemnify and hold Surfcoast Connect harmless from any claims, damages, or losses arising from their violation of this Acceptable Use Policy, Australian Consumer Law, or any intellectual property rights. Surfcoast Connect reserves the right to take legal action for breaches of this policy.

7. Reporting Violations

To report a violation of this Acceptable Use Policy, please contact us at shaun@surfcoastconnect.com.au. We will review reported violations promptly and take appropriate action, which may include content removal, account suspension, or reporting to relevant authorities if warranted.