Privacy Policy for Surfcoast Connect
1. Introduction
Surfcoast Connect (surfcoastconnect.com.au) is committed to protecting the privacy of its users and the businesses listed on our directory. This Privacy Policy outlines how we collect, use, store, and protect your information, ensuring compliance with relevant Australian privacy laws, including the Australian Privacy Principles (APPs).
2. Information We Collect
- Business Information: For the purpose of listing local businesses, we may collect publicly available information, including business name, address, contact number, and website, to provide an accurate and comprehensive directory of Surfcoast businesses.
- Personal Information: If you contact us, claim a listing, or request updates to a listing, we may collect your name, email address, and other relevant contact information to manage your request.
- User Interaction Data: We may collect anonymized data on how you interact with the Website, including browsing activity and preferences, to improve our Website functionality, user experience, and analytics.
3. Purpose of Data Collection
We use the information collected for the following purposes:
- Directory Population: To populate our local business directory with accurate and relevant information, based on publicly available data or information provided by businesses.
- User Interaction: To allow businesses to claim, update, or remove their listing, and to respond to user inquiries.
- Website Improvement: To enhance Website functionality, analyze user preferences, and improve services offered to both users and businesses.
- Advertising and Marketing: To send occasional marketing emails to users who have opted in, informing them of new features, business updates, or services. Users can unsubscribe at any time.
4. Sharing of Information
We do not sell or rent your personal information. Information may be shared with third-party service providers, such as hosting or analytics providers, who assist us in managing and improving the Website. Any third-party provider will only have access to data as necessary to perform specific functions and will be required to protect the data under strict confidentiality agreements.
5. Business Listings and Publicly Available Information
Surfcoast Connect utilizes publicly accessible information to create directory listings that support our mission of providing a comprehensive local business resource. If your business is listed on our Website and you wish to update or remove the listing, please contact us at shaun@surfcoastconnect.com.au.
6. User Rights to Access and Correct Information
You have the right to access, correct, or request deletion of your personal information at any time. To exercise these rights, please contact us at shaun@surfcoastconnect.com.au. We will aim to respond to all requests within 30 days.
7. Data Security and Storage
We take data security seriously and have implemented appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure storage, and limited access to personal data, in compliance with Australian privacy standards.
8. Cookies and Tracking Technologies
Surfcoast Connect uses cookies and similar tracking technologies to enhance user experience, analyze site performance, and deliver relevant content. Cookies may collect information about your browsing activity, preferences, and other data to help us improve the Website’s functionality. By using our Website, you agree to our use of cookies. You can manage your cookie preferences through your browser settings at any time. For more detailed information, please see our Cookie Policy.
9. Cross-Border Data Disclosure
Some of our third-party service providers may be located outside Australia. When personal information is disclosed overseas, Surfcoast Connect takes reasonable steps to ensure these providers meet privacy standards comparable to those required under Australian law.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. The latest version will be posted on this page, with an updated date to indicate the latest changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at shaun@surfcoastconnect.com.au
